Hi, I'm Sherry.

Hi, I'm Sherry.

I’m a Product Designer at Apple , leading design on consumer e-commerce experiences across Apple’s online and mobile app shopping platforms. 

I find joy in transforming complex challenges into intuitive and scalable solutions, driving impact through iterative experimentation, and bringing designs to life through prototyping for thoughtful discussions.

Previously, I led design at T-Mobile, creating AI/ML-powered internal tools to improve customer service agent efficiency. I’ve also enhanced web accessibility at UCLA and helped multiple startups grow from the ground up, shaping impactful user experiences.

Selected work

Enhancing call reviews for customer service agents handling repeat callers

Enabled agents to quickly review key moments from past customer voice calls to improve their response efficiency.

AI/ML, Internal tools, Web apps, Prototyping

View password protected work

Revamping iPad pricing summaries for global markets

Redesigned the pricing summary to accommodate diverse financing offers across international markets.

e-Commerce, Consumer-facing, Web and iOS

View password protected work

Led the design of launching Boost Mobile financing in the US market

This high-impact project optimized key mobile web touch points, including a carrier financing landing page redesign and trade-in step update on the iPhone product page.

Launched in September 2024. Feel free to reach out if you'd like to learn more.

Selected personal projects

Selected personal projects

Empowering productivity through scheduling tasks

I added a feature to the Google Calendar app for scheduling and marking tasks as complete, focusing on micro-animations.

iOS, Prototyping

View case study

Animation of a new Google Calendar feature where the user is marking a task as complete

My origin story.

My design journey began 10 years ago with simple event flyers and merch designs. Every time I opened Photoshop, hours would fly by—it was clear I had found something I truly loved doing. 

But I kept asking myself: how could I turn this passion into a meaningful career? That’s when I discovered Product Design 6 years ago. It felt like the perfect match, blending my core values of empathy and my drive to help others. Since then, I’ve found immense joy in solving design problems to make life a little easier for people.

Outside of design.

In my spare time, you can find me training for my next destination marathon, trying new crafty hobbies, and studying to become a certified run coach!

Let's get in touch.

Connect with me on LinkedIn or email me at sherrylam048@gmail.com

Or continue viewing my work

Let's get in touch.

Connect with me on LinkedIn or email me at sherrylam048@gmail.com

Or continue viewing my work

Let's get in touch.

Connect with me on LinkedIn or email me at sherrylam048@gmail.com

Or continue viewing my work